Understand
Discuss the problem, affected users, existing systems and desired result.
Delivery approach
Clarity at every step.
You should know what you are buying, what TVT needs from you and how the work will be accepted.
Define
Agree the deliverables, responsibilities, costs, review points and acceptance criteria.
Build
Prepare the solution or agreed documents, with review points appropriate to the project.
Test
Review facts and functionality. For websites and systems, complete practical acceptance checks.
Support
Complete the agreed handover and training, and define ongoing responsibilities.
Timing and inputs
A realistic timeline starts with the inputs.
TVT confirms dates after the scope, content, access and availability are understood. Your quotation identifies the review points and client decisions required to keep work moving.
Project controls
- Written scope and commencement conditions before production.
- New features or changes to approved work require a change agreement.
- For the startup website package: 60% to commence, 40% before launch and two consolidated revision rounds.
- Handover, platform rights and support are defined in the agreement.
Example delivery gates and handover checks
Illustrative sequence, not a promised duration: input review → accepted scope → reviewed draft/build → client acceptance → authorised launch and handover. Discovery effort and whether it is chargeable are recorded in the quotation before chargeable work begins.
- Confirm page or document list and agreed revisions.
- Check contact routes, supplied facts and required functions.
- Record client acceptance and unresolved items.
- Confirm agreed files, access, ownership arrangements and support route.