Before you appoint TVT

Scope, reviews, payment and handover: clear before work begins.

The accepted quotation records the final terms for each engagement.

Project controls

Know how the engagement is managed.

Each stage has a practical control that protects the scope and the final handover.

  1. 01

    Before work

    A written quotation records outputs, exclusions, inputs, timing and price.

  2. 02

    During work

    The Managing Director coordinates questions and review.

  3. 03

    Review

    Comments are grouped into the agreed revision rounds.

  4. 04

    Handover

    The client receives the agreed file, link or access.

Website package

Review the key commercial terms.

Select a term to see the boundary that applies.

Payment

60% to start; 40% before launch.

The accepted quotation confirms the payment milestones for the engagement.

Revisions

Two consolidated in-scope rounds.

Comments are grouped so the agreed work can move through review in a controlled way.

Renewal

N$1,000.00 yearly from year two.

The renewal covers domain, managed hosting and administration. Confirmation is required.

Extra work

New pages or functions are quoted separately.

Changes outside the accepted scope require a separate quotation or change agreement.

Evidence rule

No invented reviews, awards or performance claims.

Attributable client feedback requires the client’s approval.

Ask a question before you proceed
Use the right detail for your decision

This page describes engagement controls. It does not present client testimonials. Use the linked pages for the full delivery sequence, package scope and common service questions.

Cancellation and exit

If a project is cancelled, TVT reconciles payments against documented completed work and approved non-recoverable third-party costs, and refunds any unearned balance. The unpaid price for work not performed is not charged. Existing signed agreements are reviewed individually; these terms do not retrospectively amend them.

Managed hosting may be ended with 30 days’ written notice. The client-owned domain is not surrendered through service cancellation. Domain transfer cooperation, available client content and any separately quoted migration are agreed before exit. Renewal requires confirmation; purchased domain terms and non-recoverable provider charges are considered in the settlement.

Website handover and platform access

After settlement, the agreed handover includes the website address, approved scope and assets, domain/renewal records, available sanitized project source and rebuild instructions, support guidance and orientation. Third-party licences remain applicable. A source snapshot alone does not migrate hosting, databases, authentication or email.

TVT-managed hosting is the standard arrangement. Client-owned Sites or independent hosting must be assessed and agreed separately. External viewing access does not provide editing rights, and account ownership transfer is only offered where the supported route has been verified. TVT’s subscription, private workspace, secrets and other clients’ materials are excluded.

Talk to us

Tell us what is slowing your business down.

Describe your project or the task you want to improve. TVT will discuss a suitable next step.

Discuss your project Call +264 81 408 8619