Project enquiries
The website enquiry form records your name, optional business, preferred contact detail, service, project description and optional timing and budget. It records submission time and a campaign source where supplied. Enquiries are stored in Cloudflare D1 through the ChatGPT Sites hosting environment and reviewed through a protected owner inbox. A successful form response means the record was saved; the website does not send an automatic email or WhatsApp notification. Do not include passwords, identity documents, payment details or confidential records.
TVT’s enquiry handling is restricted to its owner, Hendrik Shali. Any additional handler requires approval and appropriate access controls. General enquiry consent does not authorise marketing messages.
Your choices
You can contact TVT directly by phone, email or WhatsApp. When you choose WhatsApp or email, those services handle the message under their own terms. Opening a prepared message does not send it; you decide whether to send.
Planning tools
The calculator and planner run in your browser. Checklist progress resets when the page reloads. Downloading a brief creates a file on your device. Continuing to an enquiry explicitly transfers prepared text through temporary storage in the same browser tab, expiring after 15 minutes; the contact page reads and removes that transfer. No enquiry is sent until you submit the form.
Measurement and abuse prevention
These public pages do not load a website analytics service. The enquiry endpoint uses a hashed network identifier to limit repeated submissions in ten-minute windows. Expired rate-limit records are removed during subsequent submissions; this is separate from enquiry records. Form contact details and project text are not sent as analytics events.
Website diagnostics
TVT uses Sentry, with data storage in the European Union, to identify browser errors and measure sampled page performance. Diagnostic reports are filtered to exclude error-message text, enquiry contents, contact details, URL query strings and interaction breadcrumbs. Session Replay is disabled.
Access, correction and deletion requests
For an access, correction, deletion or information-handling request, email info@tvt.com.na or call +264 81 408 8619. Describe the enquiry or information concerned and provide a reply contact. TVT may need to verify your request before handling personal records; please do not send identity documents in an initial website enquiry.