What to prepare before commissioning a website

TVT practical guide · Content revised 8 October 2026. Checklist progress stays on this page and resets when it reloads. Copy or download it if you want to keep it.

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Define the customer action

Choose the main action: call, WhatsApp, request a quotation or ask about availability.
List the customer questions the website must answer before that action.

Prepare the evidence

Supply your approved business name, contact details, services and current prices.
Choose genuine images you have permission to publish and confirm their captions.

Separate information from transactions

A catalogue presents products and supports enquiries. A store needs checkout, payment handling and operational processes.
Record stock, booking, delivery and integration needs explicitly.

Confirm acceptance and ongoing work

Agree which pages, devices, links and forms will be checked before launch.
Record who approves content and how updates, domain renewal and support will be handled.

Put it to work.

Use these questions to prepare the information you already have and identify what needs discussion.